Terms & Privacy Policy

www.GatewayHouse.com (“the Website”) is owned by Gateway House Incorporated. This policy explains how we may use information we collect about you, as well as your rights over any personal information we hold about you. By accessing the Website you confirm to have understood and agreed to them.

Information we collect about you

We collect information about you when you:

  • visit the Website, and other sites accessible from the Website.

  • register with and buy products or services on the Website.

  • take part in promotions, competitions,

  • contact us by completing the online form (s)

 

Using your information

Collecting your personal information helps us to better understand what you need from us. We use your information to:

  • manage and improve the Website.

  • personalise our services to you.

  • administer and operate your account.

  • process your orders

  • tell you about important changes to the Website and our services.

  • understand your shopping behaviour to develop and improve our products and services.

  • manage promotions, and competitions.

 

Your personal information is safe with us and will never be released to and third parties.

 

Marketing

We may contact you:

  • with offers and information about our products or services

  • for customer research eg to help improve our services

 

If you say you do not want to receive marketing information from us this will prevent you from receiving great offers or promotions that may be of interest to you.

Cookie Policy

In order to comply with new rules, we use a system of classifying the different types of cookies which we use on the Website, or which may be dropped by third parties through our websites. The classification was developed by the International Chamber of Commerce UK and explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don’t want to have them on your device. Please be reassured that we are working on other privacy and cookie-related improvements to the Website.

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

Persistent cookies – these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies – these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window​ and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

Cookies used on the Website

A list of all the cookies used on the Website by category is set out below.

Strictly necessary cookies

These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required.

 

These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Performance cookies

These cookies collect anonymous information on the pages visited. By using the Website, you agree that we can place these types of cookies on your device.

These cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.

Functionality cookies

These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device.

These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Targeting or advertising cookies

These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. They are used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Using browser settings to manage cookies

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer.

Disclosing your information

We will never disclose your information to anyone outside Gateway House Conferencing except to comply by law or hired vendors to enable them to provide vendor service to you as requested.

Other websites

The Website may contain links to other sites which are outside our control and not covered by this policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.

Changes to our policy

This policy replaces all previous versions and is correct as of 2022. We reserve the right to change the policy at any time.

Contacting us

If you have any queries, please contact us at bookings@gatewayhouse.com

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to bookings@gatewayhouse.com

If you think the information we have about you is incorrect or incomplete, please write or email us and we will correct or update any information as soon as possible.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and corporate policies to safeguard and secure the information we collect.

Linking

We may link to other websites which are not within our control. Once you have left the Website, we cannot be responsible for the protection and privacy of any information which you provide. You should exercise caution and look at the privacy statement application to the website in question.

Phishing

Phishing is the name given to attempts to steal personal details and financial account details from a website user. “Phishers” use fake or “spoof” emails to lead users to counterfeit websites where the user is tricked into entering their personal details, such as credit card numbers, user names, and passwords.

If you do receive such an email or are asked for your password by anyone claiming to work for us, please forward the email or report the incident by emailing it to us.

How to contact us

If you have any questions about our Privacy Policy, please contact us at: bookings@gatewayhouse.com

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